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After relocating to Washington, D.C., Clint Morrison needed a doctor to follow up a tonsillectomy he had a few weeks earlier in California. But when he started calling specialists in his health plan’s directory, he struck out: they either weren't taking new patients or had no openings for several weeks.
So in September Morrison went to a website called "ZocDoc":http://www.zocdoc.com/
. He could see doctors' appointment calendars and identify those that took his insurance and were located near his office. With a couple clicks, Morrison, 24, scheduled an appointment for the next day with Mark Dettelbach, an ear, nose and throat doctor. "It was painless," Morrison says of the experience.
ZocDoc, which started in New York City in 2007 and entered the Washington, D.C., market earlier this year, also offers its online doctor scheduling in Chicago and Dallas. It’s hoping to add doctors in Boston, Los Angeles, Houston and Philadelphia. CEO Cyrus Massoumi says he envisions ZocDoc doing for doctor and dentist appointments what opentable.com has done for online restaurant reservations.
Massoumi, a former consultant with McKinsey & Co. and son of a West Palm Beach hand surgeon, says he came up with the idea for the service after his ear drum burst and it took him four days to find a doctor in New York to help him. Funders of the privately held company include Jeff Bezos, CEO of Amazon.com, and The Founders Fund, an early financier of Facebook.
About 40 percent of ZocDoc appointments take place within a day of booking. After an appointment is made online, the doctor's office confirms it by email and then ZocDoc sends electronic reminders. Nearly 85 percent of appointments made on ZocDoc are new patients.
Source: "Phil Galewitz":http://www.kaiserhealthnews.org/Stories/2011/January/03/zocdoc.aspx
(Jan 03, 2011)